The successful candidate will serve as a strategic business operator to Marketing and the Sales Development (SDR) organization, ensuring that every lead moves through the funnel efficiently, accurately, and with full SLA compliance.
Key Responsibilities
* • Own end-to-end Lead Flow processes, ensuring every inbound lead is assigned to the right person/team with speed, accuracy, and fairness
* • Maintain and evolve routing logic and rulesets in partnership with Marketing Ops and SDR leadership
* • Monitor SLA adherence for lead follow-up; establish processes to flag, escalate, and resolve SLA breaches
Cross-Functional Partnership
The role requires close collaboration with Marketing (demand gen, field marketing), SDR leadership team members ensure clarity on pipeline expectations while improving top-of-funnel efficiency through better processes insights cross-functional alignment defined clean consistent lifecycle stages trusted across teams pipelines created resulting measurable uplift business growth candidates successful build high-performing analysts experts prepared further career within GTM Operations standardization workflows clearly documented repeatable allow onboard system migrations minimal disruption market industry game changers common pain points addressed impactful solutions leverage expertise countless opportunities personal professional development skills learn plan execute scale adapt evolving landscape increasing demands proactive continuous learning ability maintaining edge competitive ever-changing environment also skilled aligned inspiring diverse cultures value shared best practices mentors advocates professionals shape future enjoy recognition appreciation efforts grow succeed well-rewarded leaders recognize accomplishments enthusiasm passion bring life workplace everyday moments teamwork celebrate successes make difference community positive impact culture fun rewarding journey strive innovative excellence drive results rewards