Duty Manager - Cork City CentreHours: 42 hrs/week,Salary: €32, ,000 DOEReporting to: Assistant Manager & Store ManagerType: Full‑time, PermanentWhy Join Us?Be the backbone of our store. You'll play a key leadership role in day‑to‑day operations while learning fast-gaining skills in team supervision, stock control, customer service, and retail strategy. Perfect for someone committed to building a long-term career in retail management.Core ResponsibilitiesSupport opening and closing procedures-registers, stock counts, secure premisesSupervise replenishment and stock management, helping minimise waste and shrinkageHandle cash, ensure register accuracy, and assist with daily reconciliationLead and coach team members during shifts, maintaining high service standardsResolve customer queries and complaints promptly and professionallyMonitor KPIs (sales, waste, shrink, labour), and contribute ideas to drive performanceAssist with staff scheduling, HR communications, shift coverage, and onboardingSupport marketing initiatives-assist with in‑store promotions and social media updatesRegularly attend management meetings and contribute observations or action itemsMaintain a clean, safe, and organised store environment, compliant with health & safety policiesAbout YouFriendly, enthusiastic, and naturally confidentExcellent communicative and leadership qualities-calms the team and motivates colleaguesFlexible to cover both early mornings and evenings in a rotating scheduleReliable, proactive, and team‑orientedRetail or customer‑service experience is a bonus-but more important is attitude and commitmentBusiness or management qualification helpful, but not essential