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Tirlán, is a world-class food and nutrition co-operative, with a diverse portfolio of quality ingredients, leading consumer and agri brands.
We nurture a talented team across Ireland, the US, MEA and China, delivering annual revenues of circa €3 billion, and circa 2,000 people to manage our network of 11 processing plants and 52 agri branches.
Our purpose is to nourish the world, while safeguarding our environment for future generations.
Role Profile
Reporting to the Senior Product Manager, the Digital Technical Analyst is responsible for website and page builds, configuration, content updates, bug management, CRs, and technical project planning for our most important websites across the company.
The role requires excellent communication and problem-solving skills to ensure issues are identified, and a strong collaborative approach ensuring the implementation of effective resolutions.
Ultimately, this role is responsible for bridging the gap between business needs and technical requirements to drive continuous improvement through the relevant digital channels.
Responsibilities:
Build, create and update websites across the organisation, working with various different platforms, applications and tools
Manage content updates, page builds, and publishing workflows
Support content teams with CMS updates and troubleshooting
Oversee daily website operations and ensure consistent uptime
Work with internal brands to manage and maintain content updates required across all websites
Manage CMS updates, plugin maintenance, and platform upgrades
Monitor site performance (speed, responsiveness, load times)
Investigate and resolve website bugs, errors, and broken functionality and t riage incidents as appropriate
Liaise with developers or vendors to implement fixes
Conduct root cause analysis for recurring issues-cause analysis for recurring issues
Maintain error logs and track technical incidents
Monitor security vulnerabilities and coordinate patches
Ensure GDPR and data handling compliance-handling compliance
Performing analysis and documentation of as-is capabilities to recommend appropriate applications/technology to improve
Assist in testing, product and application functionality, troubleshooting solutions or assigning issues to relevant teams as required
Co-ordinate on-going system / applications enhancements and change requests
Act as a technical point of contact with other internal IT teams and external 3rd party vendors to; plan projects, implement CRs, investigate issues and provide effective resolutions
Input into technical project planning and management, helping the project to meet deadlines, business and budget objectives
Requirements
3rd level qualification in a Technical degree (Computer Applications, Computer Science, Information Systems, Digital Technology etc. ), related field
2+ years experience within a similar role
Experience with content management systems such as Drupal, WordPress, SharePoint
Readable knowledge with HTML/ CSS
Focused on and driven to provide the highest quality of outputs for client and customer service
Creative and effective problem solving skills
A positive can-do attitude & comfortable operating to multiple deadlines and projects at once
Excellent communication skills and have the ability to communicate recommendations effectively to 3rd parties at all levels
Motivated, enthusiastic and drive to make it happen
A team player who has the ability to motivate others
Enjoys working in a fast-paced, innovative environment where the focus is on continuous improvement and the challenge to make it better
A love for problem solving identifying, prioritizing, and implementing a solution
A passion for technology and applications
We offer
Hybrid working (flex Fridays)
Free parking incl.
EV charging – where applicable
On-site gym free to use for employees
Parenting room
Work/life balance and collaborative work culture
Career progression opportunities
About us
Through our expertise in research and development, customer insights, food safetyand state-of-the-art manufacturing we bring innovative food and nutrition solutions to a global market.
Our new and vibrant headquarters in Kilkenny City operates as a collaboration hub where multi-functional teams come together in a hybrid work environment.
Commitment to Diversity & Inclusion
We believe in the value of difference.
We know that different perspectives, life experience and backgrounds can drive innovation and deliver growth.
We welcome people from all walks of life without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, or disability status.
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