Overview
Join to apply for the RECEPTIONIST FT role at Leonardo Hotels UK & Ireland | Formerly Jurys Inn
NYX Hotels is giving laidback luxury: we are THE destination! Our NYX team (we call them City Lovers!) is a diverse bunch of vibrant people, who are on a mission to make NYX the first-choice for guests looking for a high-end stay with a unique, urban feel. NYX Hotels is a part of the Leonardo Hotels UK&I portfolio. As a Receptionist and City Lover at NYX Hotels, we want you to bring your fun and dynamic vibe to the Front Desk with you every day. Working within the Front Office team, you will ensure our guests enjoy the city, whichever way they choose. You’ll think creatively to offer five star guest service and go above and beyond to ensure every guest’s stay is electrifying!
Responsibilities
* Be a vibrant host for guests and ensure they feel welcomed to the world of NYX Hotels
* Maximise revenue opportunities at all times
* Motivate and collaborate effectively with your colleagues in the hotel; share knowledge with new starters in the team
* Be a dependable and reassuring influence for guests
* Have exceptional organisational skills with the ability to multitask
* Share your unmatched knowledge of the city with guests to recommend shops, clubs and shows
Qualifications & Skills
* Be yourself
* Demonstrate hospitality-focused guest service at the front desk
* Strong organisational and multitasking abilities
* Ability to motivate teammates and share knowledge with new starters
* Excellent local knowledge to advise guests on city experiences
Benefits
* Special rates on Leonardo Hotel rooms across the UK & Europe
* Company-wide recognition scheme with vouchers
* Meals on duty
* Talent referral scheme
* Regular events and celebrations, including Thank You Week and Employee Awards
* Access to the Company Pension Scheme, Life Assurance and Wellbeing Support
* Ongoing job-related training programmes with clear paths for progression
We look after our City Lovers as well as our guests. Our GROWonline learning portal supports knowledge and skills development, with regular coaching and training from your manager, plus Wellness webinars and other learning opportunities.
#J-18808-Ljbffr