Purpose of Role
To deliver excellent customer service and to provide advice and information as required to customers on all product ranges available in the Pharmacy. To maintain the standard of category management and merchandising within the Pharmacy as directed by the Pharmacy Manager and in line with Company standards.
Duties and Responsibilities:
* To provide product information and advice to customers across all product ranges in the Pharmacy, consulting with the Pharmacy Manager as appropriate.
* To maintain good stock control including; rotation of stock, maintaining appropriate stock levels, using correct suppliers, and ensuring that the delivery details are correct as set down by the Managing Pharmacist.
* To deliver professional and efficient customer service at all times, enhancing the relationship with Pharmacy Customers.
* To work effectively as part of the Pharmacy team, being flexible and adaptable, assisting in all areas of the Pharmacy operation as required by the Managing Pharmacist.
* To maintain cooperative and professional working relationships with colleagues at all times.
* To fulfil the request for specific over the counter medicines appropriately using WWHAM questioning and recommend a suitable medicine referring to the Pharmacist where appropriate.
* To be vigilant and adhere to the correct procedures with regards to security and the handling of cash and receipts within the Pharmacy.
* To ensure that the Pharmacy is kept clean and tidy and any Health and Safety issues are brought promptly to the attention of the Pharmacy Manager.
* To participate in training and development programmes provided by the Pharmacy and to be proactive in developing the job function.
* Any other duties as required.
Teamwork
* This role requires a high level of pro-activity and an ability to work on own initiative.
* Build relationships with others in the pharmacy to create a positive working environment.
* Participate in staff training programmes and implementation and be proactive in developing the role function.
* To work effectively as part of the Pharmacy team, being flexible and adaptable assisting in all areas of the pharmacy operation.
Customer Focused
* We are passionate about exceeding expectations:
* Making our pharmacy the local destination of choice
* Delivering customer service to the highest quality
* To provide advice and information as required to customers on all product ranges available in the Pharmacy.
* To deliver professional and efficient customer service at all times, enhancing the relationship with Pharmacy Customers.
**We are a Late Night Pharmacy - open until 10.00pm 7 days a week.
You will need to be available to work some evenings and weekends**
Job Types: Full-time, Part-time
Expected hours: 24 – 40 per week
Benefits:
* Employee discount
Education:
* Leaving Certificate (required)
Experience:
* Retail sales: 1 year (required)
Work Location: In person