Resourcekraft delivers end-to-end energy data solutions, from hardware specification to advanced analytics and bespoke reporting. Our mission is to help clients reduce carbon emissions and optimise energy performance through accurate, real-time energy intelligence.
We are seeking a Business Systems Analyst to support the operation and the continuous improvement of our Energy Management System (EMS). The role involves hands-on configuration of hardware and software, understanding energy data flows, and ensuring reliable performance across diverse client environments. The successful candidate will manage service delivery, collaborate with suppliers, and maintain high operational standards that support client sustainability goals. You will work closely with engineering and client teams to analyse, troubleshoot and optimise energy-related systems, drawing on knowledge of metering technologies, data acquisition and EMS infrastructure.
Key Responsibilities:
System Configuration and Deployment
Monitoring and Support
Technical Operations
Collaboration and Process Improvement
Communication and Compliance
Training, Testing and Documentation
Service and Operational Co-ordination.
What you will need:
Fluent in written and spoken English
Minimum 4 years experience working in customer support, administrative or sales/purchasing administration or office management
Strong interpersonal and relationship-building skills
Strong organisation, planning and prioritisation skills
Proven ability to work to deadlines, be adaptable and multitask
Be a team player with a high level of dedication, attention to detail and be a proactive problem solver capable of working on their own initiative
Detailed knowledge of Microsoft Office (Word and Excel) with an emphasis on excel
Comfortable working with technology
Ability to perform tasks methodically and consistently.
Location:
4 days onsite in Limerick and 1 day WFH
Benefits:
Competitive pay scale
Regular salary/performance reviews
Work with a small team
Income protection and death-in-service benefits
23 days annual leave and a ME day