Company DescriptionSnap is Ireland's leading print brand, recognized as Franchise of the Year 2024. With centers in Cork, Dublin, Limerick, Galway, Athlone and Castlebar, Snap offers a range of services beyond print, including design, signage, branded merchandise, and websites. From concept to completion, across any medium, Snap ensures comprehensive solutions to meet all client needs.Role DescriptionThis is a full-time, on-site role for a Customer Service Representative located in Cork. The Customer Service Representative will be responsible for managing customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience on a day-to-day basis.QualificationsCustomer Service, Customer Support, and Customer Satisfaction skillsExperience in enhancing Customer Experience and working as a Customer Service RepresentativeExcellent communication and interpersonal skillsAbility to work in a fast-paced environment and handle multiple tasks effectivelyProblem-solving skills and a customer-focused attitudePrevious experience in a similar role is a plusHigh school diploma or equivalent; additional qualifications in customer service or a related field are beneficial