Your new companyAn established and growing construction business with a dedicated Facilities Management division is seeking a Contracts Administrator to join its Head Office team in Omagh. The company delivers both planned and reactive maintenance works across Northern Ireland, operating within live environments such as public-sector facilities.With a strong reputation for delivering projects efficiently and safely, the organisation places high importance on health and safety compliance, excellent client communication, and minimising disruption to building users.Your new roleAs Contracts Administrator, you will play a key role in supporting the Facilities Management service delivery team. Reporting to the Contracts Manager, you will be responsible for coordinating maintenance activities, managing work orders, and ensuring service delivery aligns with contractual obligations.Your duties will include:Managing the Facilities Management switchboard and acting as a key point of contactReceiving and processing work orders from client portals and internal systemsAllocating jobs to contractors and monitoring progressUpdating job statuses daily and maintaining accurate recordsManaging invoices, accounts, and supporting financial processesEnsuring KPIs are achieved across all contractsProducing weekly and monthly performance reportsCollating job information from site operatives and supply chain partnersSubmitting monthly assessments to clients on timeSupporting general administrative and operational tasks as requiredThis role requires the ability to manage both reactive and planned works simultaneously while maintaining a high level of accuracy and organisation.What you'll need to succeed A minimum of 3 years' experience in a similar role, ideally within Facilities Management or constructionStrong organisational skills and excellent attention to detailProven ability to manage multiple priorities in a fast-paced environmentExperience working with client portals and job management systemsExcellent communication skills, both written and verbalA proactive, adaptable, and positive attitudeCompetency in coordinating contractors and maintaining strong stakeholder relationshipsMinimum of 5 GCSEs (A-C) including Maths and EnglishWhat you'll get in return Competitive salary depending on experience Full-time, permanent position (working hours: 8am-5pm)Opportunity to join a supportive and dynamic teamCareer development within a growing organisationWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be