Supervisor - FOXFORD WOOLLEN MILLS: Flagship Store in Foxford
About FOXFORD
Established in 1892, FOXFORD is a renowned Irish brand celebrated for its high-quality textiles and homewares. We are seeking a dynamic and customer-focused Retail Supervisor to join our team. This is a fantastic opportunity to work with a heritage brand known for craftsmanship and excellence.
Role Overview
We are looking for an enthusiastic Retail Supervisor to play a key role in enhancing the customer experience, driving sales, and contributing to the overall success of our store. The ideal candidate will possess a passion for retail, exceptional leadership skills, and a commitment to delivering outstanding customer service.
Key Responsibilities:
* Provide a warm and professional welcome to all customers.
* Supervising the day-to-day operations of the Foxford Shop including cashing up & locking up procedures.
* Pushing to reach and exceed all KPI's.
* Deliver an exceptional shopping experience through expert sales support and service.
* Identify customer needs and preferences to offer tailored product recommendations.
* Effectively present and merchandise products to maximise sales opportunities.
* Stay informed about product details, features, and benefits to assist customers confidently.
* Ensure the store is maintained to the highest visual merchandising and cleanliness standards.
* Oversee stock levels, ensuring the store remains well-stocked and organised.
* Adhere to company policies and procedures to uphold operational excellence.
Requirements & Skills:
* Proven experience in a retail supervisory or sales role.
* Friendly, confident, and engaging personality.
* A proactive and customer-focused approach.
* Strong understanding of sales principles and customer service best practices.
* Excellent communication and interpersonal skills.
* Ability to lead by example and inspire team members.
* Attention to detail and accuracy.
This role offers an exciting opportunity to be part of a prestigious Irish brand while contributing to a vibrant retail environment. If you have a passion for sales, customer service, and luxury homewares, we'd love to hear from you Email applications to
Job Type: Full-time
Pay: €13.50-€14.30 per hour
Benefits:
* Employee discount
Work Location: In person