Job Title: Sales Associate
This is a customer-focused and detail-oriented role suited to someone who enjoys working in a fast-paced retail environment.
The successful candidate will be responsible for handling customer enquiries both in-store and over the phone, preparing quotations, processing invoices, managing orders, and always ensuring a high level of customer service.
* Assist customers in-store and over the phone with product enquiries, pricing, and order updates.
* Prepare accurate quotations and process sales invoices efficiently.
* Manage customer orders from start to finish, including stock checks and coordinating with the dispatch team.
* Maintain up-to-date product knowledge and provide informed advice to customers.
* Support the wider sales and retail team with administrative and operational tasks.
* Handle customer complaints or queries in a professional and timely manner.
* Keep the shop floor and stock areas well-organised and presentable.
Requirements:
* Candidate must possess excellent communication and interpersonal skills.
* Ability to work in a team environment.
* Basic computer skills.
* Able to lift and move stock as required.
Benefits:
This is a Monday to Friday role with occasional Saturday work depending on seasonal needs. The position offers a competitive salary and opportunities for career growth.
About the Role:
This is an exciting opportunity for a motivated and customer-focused individual to join our dynamic team. If you are passionate about providing exceptional customer service and have a keen eye for detail, we would love to hear from you.