Job Title: Health Care SupervisorReports To: Branch ManagerLocation: BrayJob Type: Full-TimeInisCare was established with the core principle that contented caregivers lead to satisfied customers. We maintain the belief that exceptional, dependable, and personable home care services are delivered by individuals who receive support from a skilled and empathetic leadership team. Our goal is to support our team of caregivers in delivering compassionate and professional care that enables individuals to maintain active and fulfilling lifestyles.Job Summary:The Health Care Supervisor oversees the delivery of high-quality, person-centred care services. This role involves managing a team of care assistants, ensuring compliance with healthcare regulations, and maintaining the highest standards of care. The ideal candidate will have strong leadership skills, a deep understanding of healthcare practices, and a commitment to improving customer outcomes.Responsibilities:Conduct care supervision visits and risk assessmentsOnboarding of new customers including detailed Care Plans & risk assessmentsOnboarding of new health care assistants including training and assessmentsEvaluate and monitor the quality of care delivered to customersPrepare, review and update customers' care plans in collaboration with the Care ManagerReact in a timely manner to any issues that arise and support their resolutionCreate a harmonious working environment and proactively manage conflicts as they ariseSupport the Care Coordinator on the holiday schedule for staff whilst maintaining required levels of service provisionDevelop and maintain a relationship with customers based on honesty and trustAssist with other duties as delegated by the Management Team including HCA dutiesEnsure Incident reports are completed in a timely mannerEnsure Carer Competency Assessments are updated as requiredReport to the Branch Manager for any complaints on daily basis and if dealt personally, please communicate the full description by the end of the dayClient reviews on a quarterly basisHealth Care Assistant mentoring and guidanceSupport and On-Call during out of hoursProviding a high standard of care in compliance with InisCare PoliciesEnsuring dignity, privacy and independence is maintained and always respected when delivering careQualifications:QQI Level 6 Health Care Award or equivalent /or working towardsFull Clean Driver's license & access to own vehicleAdditional Training RequirementsChildren's First – HSE LANDSafeguarding – HSE LANDDementia Training – HSE LANDGDPR Training – HSE LANDAMRIC Basics of Infection Prevention and Control - HSE LANDAMRIC Hand Hygiene – HSE LANDPutting on and taking off PPE in Community Healthcare- HSE LANDSkills:Basic patient care: bathing, dressing, feedingAssisting with mobility and exerciseEffective verbal and written communication & Active listeningFollowing instructions and protocolsProviding companionship and emotional supportFamiliarity with healthcare equipment and devicesTime management and task prioritizationFluent EnglishExcellent PC skills including Microsoft OfficeCompetencies:Empathy and compassionUnderstanding and responding to emotional needsEffective teamwork within a healthcare teamSupporting colleagues and positive team environmentAdaptability to changing needs and environmentsWillingness to learn new skills and proceduresAttention to detail in observing and reportingPhysical stamina for demanding tasksReliability, punctuality and Professional appearance and demeanourEthical standards and confidentiality adherenceProblem-solving and critical thinkingExperience:Extensive and reputable experience in a healthcare environmentBenefits:Annual salary € 37,128.00Mileage paid at €0.44 per km or use of a company vehicleRefer-a-Friend Program – €150.00 per referralCareer Progression Plan and guidanceOngoing training and professional development opportunities including QQI Level courses & CPR TrainingSupportive work environment with a focus on employee well-beingOpportunity to make a meaningful difference in the lives of customersHours of work4 or 3 days per week12 hours shifts, 84 hours FortnightlyEvery second weekendYou must be available 8 am-9 pm with a 1-hour break per day.