Customer Service Ambassador
The Customer Service Ambassador serves as the primary point of contact for all guests at the hotel, providing a warm and professional welcome while delivering exceptional customer service.
This is an excellent opportunity to work in a fast-paced environment and develop strong interpersonal and communication skills.
Key responsibilities include:
* Ensuring a high level of customer satisfaction through proactive and prompt assistance.
* Maintaining a clean and organized front desk area.
* Providing accurate information about the hotel's services and facilities.
* Assisting with guest check-in and check-out processes.
Requirements:
* Excellent communication and interpersonal skills.
* Able to work well under pressure and maintain a positive attitude.
* Familiarity with property management systems.
* Previous experience in a similar role preferred.
What's on Offer:
* Competitive rates.
* Meals on duty.
* Other benefits to be discussed at interview stage.