Job Description
The IT Operations Specialist will play a pivotal role in maintaining our organization's technology infrastructure. Key responsibilities include providing technical assistance, troubleshooting hardware and software issues, and assisting users with their technical requirements.
This position involves:
* Providing timely and effective technical support to employees across the organization.
* Troubleshooting and resolving minor hardware, software, and networking issues.
* Managing and prioritizing IT support requests, ensuring prompt resolution.
* Collaborating with the IT team to maintain and enhance our IT infrastructure.
* Overseeing IT projects, guaranteeing they are meticulously planned, executed, and completed on time and successfully.