Job Overview
As a Senior HR Advisor, you'll play a pivotal role in delivering high-quality employee life-cycle services and HR operational support. You will be the key connector across functions, partnering with teams to ensure a seamless and positive employee experience.
Leveraging systems, automation, and emerging technologies, you'll help streamline processes, enhance compliance, and improve service delivery at scale. Your expertise in HR Operations, Benefits Coordination, Compliance, and Program/Project support will position you as a trusted advisor and change enabler in a fast-paced, collaborative environment.
Key Responsibilities
* Be the contact for service request and escalations routing from Tier 1
* Deliver onboarding and offboarding services for employees
* Assist in local employee communications
* Support ensuring payroll inputs accuracy, reliability and completeness
* Manage benefit and leave coordination including registration/de-registration, benefits contracts renewals/review, documentation, data audits
* Manage and process family friendly leave and insurance claim cases across EMEA
* Ensure HR reporting is compliant with country required statutory and regulatory reporting
* Manage and have oversight of up-to-date standard operating processes, process flows, guidelines, and internal documentation, ensuring quality assurance
* Be the first contact for all local government agencies/labor authorities for any HR enquires or data request
Minimum Qualifications
* 5+ years experience working in a HR environment
* Experience working across EMEA with an understanding of employment legislation/practices
* Working in a multi-national environment, and fast-moving services businesses with a matrix shared service model is advantageous
* Familiarity of HR functions and processes across at least one functional area of Human Resources which may include HR Operations, Benefits administration, HR Compliance
* Proactive, driven, and team player who is also able to work independently under high pressure situations
* Passionate about identifying opportunities for continuous improvement, providing recommendations on suggested approaches
* High integrity and ability to maintain confidentiality at all times
* Strong Excel skills
* Experience of HR systems such as Workday and supporting tools such as Wolken case management systems
Benefits
We offer a competitive compensation package including annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
Company Culture
Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.