Job Specification Job Title: Postroom & Administrative Coordinator Location: Dublin 15 Contract Type: Full-time, Permanent Reports To: Facilities Manager / Regional Facilities Lead Our client is a global leader in the digital payments and financial technology sector, renowned for innovation, operational excellence, and employee engagement. With a strong presence in Ireland and across the EMEA region, the company fosters a collaborative, high-performing workplace culture. The Dublin 15 office serves as a key hub in their European operations, offering modern facilities and a dynamic environment in which to grow your career. Role Overview: The Postroom & Administrative Coordinator will play a crucial role in supporting the efficient delivery of facilities and office support services within a fast-paced corporate environment. The successful candidate will be responsible for managing postroom functions, assisting with day-to-day administrative operations, and providing logistical and facilities coordination to ensure the smooth running of the site. This is a hands-on, multifaceted role requiring strong organisational skills, a proactive mindset, and a commitment to maintaining high service standards. Key Responsibilities: Deliver and maintain a cost-efficient and high-quality facilities service across the site Manage all aspects of the postroom, including incoming and outgoing mail, courier services, and internal distribution Conduct regular inspections and checks across the site to uphold cleanliness, safety, and operational excellence Coordinate and supervise contractors and vendors for facilities-related work Support front-of-house services including reception and copy/print services Monitor and order office supplies such as stationery, ensuring adequate stock levels Assist in processing purchase orders and invoice validation related to facilities and office services Provide first-line support to the EMEA helpdesk, including logging calls and handling service requests Collate data and assist with monthly and quarterly facilities reporting and metrics Support implementation of office moves, changes, and internal space planning Act as a key point of contact for internal stakeholders regarding office services and workplace support Maintain site documentation and records in compliance with internal policies Track and review utilities consumption to support sustainability and energy management goals Contribute to regional facilities initiatives and support local implementation of global policies Key Skills & Competencies: Experience in a Facilities Management or workplace services environment Good understanding of building systems and administrative support functions Comfortable managing service levels and contractor performance High level of professionalism and strong interpersonal skills Ability to multitask, prioritise workload, and meet deadlines in a fast-paced setting Strong IT literacy, especially in Microsoft Office (Word, Excel, PowerPoint) Proactive attitude with a focus on continuous improvement Strong written and verbal communication skills Detail-oriented with good problem-solving ability Flexibility and willingness to support other tasks as required Experience & Qualifications: Minimum 2 years of experience in a facilities or administrative support role Prior exposure to a Total Facilities Management (TFM) environment is desirable Health & Safety training or certification is a plus Membership of a recognised workplace or facilities management body (e.g., IWFM) is advantageous Familiarity with helpdesk systems or CAFM platforms is beneficial Willingness to travel occasionally for training or support purposes What's on Offer: Salary of up to €35k Opportunity to work with a globally respected employer Inclusive and collaborative working culture Training and professional development opportunities Modern workplace environment with strong sustainability credentials Skills: Attention to Detail Confidentiality Facilities Postroom Administration