Branch Lead Galway City My client, a leading independently owned insurance broker, is seeking to hire a Branch Lead to oversee their Personal Lines Team.Please ensure you read the below overview and requirements for this employment opportunity completely.As Branch Lead, you will manage a team of three customer advisors and will have responsibilities such as ensuring the team are meeting their monthly targets and managing compliance and quality requirements.The Role:
*Supervision of the teams new business and renewal retention delivery in line with monthly targets, ensuring that all associated processes and documentation are completed within a timely manner.
*Oversight of quality and regulatory standards across all client interactions.
*Ensure that all required reporting and month end processes are completed in a timely manner.
*Engage with colleagues across the personal lines network to ensure optimum client experience, maintaining close communication and collaboration with other Branch Leads/ Managers.
*Oversight of the teams performance, ensuring ongoing feedback takes place with each team member.
*Cascade company and team relevant updates.
*Co-ordinate induction of new entrants into the team.
*Facilitate knowledge transfer across the team.
xsokbrc
*Identify opportunities to streamline processes/ activity to provide efficiencies and an enhanced customer experience.Requirements:
*Must have relevant insurance qualifications e.g.