Key Responsibilities
* Analyse system performance, platform usage patterns, and operational data to identify optimisation opportunities.
* Evaluate existing tools and processes, recommending improvements aligned with the CTO's strategic roadmap.
* Assist in designing, documenting, and refining technical architectures and workflows.
* Monitor platform health, service uptime, and critical processes, escalating issues as needed. First-round identification, classification and handling of various system alarms.
* Support the implementation of new features, integrations, and infrastructure changes.
* Conduct root-cause analysis on incidents and contribute to post-incident review documentation.
* Build visual dashboards to analyze platform usage patterns, system performance metrics, and operational data, identifying weaknesses in operational resilience.
* Regularly prepare and submit ICT operations reports and Risk Indicators (KRI) reports to support annual ICT risk reviews submitted to management and regulatory bodies (CBI).
* Work with compliance, risk, and security teams to ensure adherence to regulatory requirements such as AML/CTF, MiCAR, GDPR, and cybersecurity guidelines.
* Assist in implementing and reviewing security controls, audit logs, and system-access procedures.
* Support the CTO in managing technology projects, including timelines, vendor coordination, and cross-team communication.
* Prepare technical briefs, reports, dashboards, and documentation for internal and regulatory use.
* Act as a liaison between technical and non-technical teams, translating complex concepts into clear insights.
Qualifications and Experience
* Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.
* 3 years of experience in a technical, data, or systems analysis role.
* Strong understanding of blockchain fundamentals, crypto-asset platforms, wallets, and custody technologies.
* Has experience using BI tools such as Apache Superset for data visualization and report generation.
* Experience with SQL, APIs, and basic scripting (Python, Bash, or similar).
* Solid grasp of cybersecurity principles and best practices.
* Strong analytical, problem-solving, and communication skills.
* Language skill in Mandarin would be a plus.
What We Offer at Pionew
* A competitive salary and benefits package
* Opportunity to work in an innovative and growing sector with a focus on secure, compliant digital asset solutions
* A supportive environment with opportunities for career progression
* The chance to play a critical role in shaping the risk management framework of a regulated VASP in Ireland
Job Type: Full-time
Pay: €4,000.00-€8,000.00 per month
Benefits:
* Company pension
* Work from home
Language:
* Mandarin (required)
Work authorisation:
* 爱尔兰 (required)
Work Location: Hybrid remote in Cork