Pharmacy Advisor Position
The ideal candidate will possess excellent customer service skills and a passion for providing advice on product ranges available in the pharmacy.
* Provide product information and advice to customers across all product ranges, consulting with the Managing Pharmacist as necessary.
* Maintain good stock control, including rotation of stock, maintaining appropriate stock levels, using correct suppliers, and ensuring that delivery details are correct as set down by the Managing Pharmacist.
* Deliver professional and efficient customer service at all times, enhancing the relationship with Pharmacy Customers.
* Work effectively as part of the Pharmacy team, being flexible and adaptable, assisting in all areas of the Pharmacy operation as required by the Managing Pharmacist.
* Fulfil requests for specific over-the-counter medicines appropriately using WWHAM questioning and recommend a suitable medicine referring to the Pharmacist where appropriate.
* Ensure the Pharmacy is kept clean and tidy and any Health and Safety issues are brought promptly to the attention of the Pharmacy Manager.
* Participate in training and development programmes provided by the Pharmacy and be proactive in developing the job function.
* 1 year's experience in Pharmacy/Retail/Hospitality is preferred.
* Cashier experience is an advantage.
* Excellent communication skills, both written and verbal.
* Ability to use discretion when addressing customer queries and to treat customer/patient information confidentially.
* Good attention to detail is essential.
* Organised with a proven ability to multi-task successfully under pressure.
* Ability to work on own initiative and as part of a team.
* Basic IT skills are an advantage.