Galway Office Support Role
We are seeking an enthusiastic and organised individual to support the efficient operation of our office in Galway City. This full-time, permanent position offers the opportunity to be a key part of an established organisation.
The ideal candidate will be highly organised, with a keen eye for detail and a passion for delivering exceptional customer service. You will play a key role in handling customer inquiries, processing orders, and maintaining accurate records within the company's accounts system.
About the role:
You will be responsible for performing a variety of general office administration duties to support the efficient operation of the office and ensure smooth communication between internal teams and customers.
Key Responsibilities:
• Provide office support through phone and email communications, ensuring customer inquiries are dealt with efficiently.
• Address and support customer needs in a timely and professional manner.
• Process customer orders and quotes, ensuring accuracy and timely follow-up.
• Enter sales invoices into the company's accounting system to ensure accurate record-keeping.
• Assist the sales and management teams as required, contributing to team projects and tasks.
Role Requirements:
• Strong attention to detail and the ability to manage tasks accurately and efficiently.
• Excellent communication skills, both written and verbal, to handle customer inquiries and interdepartmental collaboration.
• Ability to work independently as well as part of a team, with a proactive and positive approach to problem-solving.
• Previous experience or familiarity with Intact software is highly beneficial.
• Strong organisational and time-management skills, with the ability to prioritise tasks effectively.
• A can-do attitude and willingness to learn in a fast-paced environment.