Credit Management is a crucial aspect of any organization's financial operations. As a Credit Controller, you will play a vital role in ensuring timely payment from clients and managing credit-related risks.
The position requires strong analytical and communication skills, as well as the ability to work effectively within a team environment. A Credit Controller must have excellent organizational skills, attention to detail, and proficiency in using various software systems.
Responsibilities:
* Debt Management: Identify and manage potential debt risks, develop strategies to mitigate these risks, and ensure timely recovery of outstanding debts.
* Credit Assessment: Conduct thorough credit assessments on new clients, evaluating their financial stability and creditworthiness.
* Collections: Develop and implement effective collection strategies to recover outstanding debts, working closely with clients to resolve disputes and negotiate payment terms.
* Client Communication: Maintain open and transparent communication with clients, providing clear information about credit terms, payment schedules, and any changes to credit agreements.
* Dispute Resolution: Resolve client disputes and queries in a professional and courteous manner, ensuring that all issues are resolved promptly and fairly.
* Documentation: Maintain accurate and up-to-date records of client credit agreements, payment schedules, and any correspondence related to credit matters.
* Team Collaboration: Work collaboratively with colleagues across the organization to share best practices, provide support, and contribute to the overall success of the credit control team.
Key Skills:
* Experience in credit control or accounts receivable management
* Excellent verbal and written communication abilities
* Exceptional organizational skills
* Computer proficiency in Excel and Coupa, Ariba, and D systems (preferred)
* Attention to detail
* Professionalism
* Adaptability
* Problem-solving
This is a permanent role with a hybrid working model once training is complete.