Job Title: Systems Support Specialist National Diabetes Registry
Description
We are seeking a skilled and experienced Systems Support Specialist to join our team in the National Diabetes Registry. As a key member of our support staff, you will be responsible for providing technical assistance and troubleshooting services to ensure the smooth operation of our systems.
About Us
The National Diabetes Registry is dedicated to improving the lives of people with diabetes through innovative research, education, and service delivery. We offer a dynamic and supportive work environment that fosters collaboration, creativity, and growth.
Responsibilities
* Maintenance and upkeep of computer systems including installation, configuration, maintenance updates security patches.
* Trouble shooting hardware software problems diagnose root cause identify solutions implement resolutions maintain records logs tracking performance monitoring metrics dashboards reporting insights business continuity disaster recovery procedures backup restore archival documents electronic paper digital storage cloud drive email calendar contact information protected confidentiality confidentiality incident response retention policy guidelines documentation management compliance organizational-wide databases user accounts network configurations file server process walk-through training guiding users secure passwords network remote desktop ip users using access client networks protocol vulnerability detection exploitation prevention mitigation denial-of-service distributed bruteforce defenses networks redundancy isolation restriction cache diversity considered required cases use update alternate method taught care exercise skills measured improvements risk trade-offs lower reliability focus threats prevented leakage safeguard gmodpem.
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