Job Title: Radiology Receptionist
Location: Blackrock Health at The Galway Clinic
The Role
We are seeking a skilled and compassionate Radiology Receptionist to provide exceptional patient care and support the smooth operation of our radiology department.
* Greet patients warmly, providing assistance as needed
* Check in patients for appointments, verifying personal and insurance information
* Address patient enquiries regarding appointment times, procedures, and department policies
Key Responsibilities
Our ideal candidate will be responsible for:
1. Managing patient check in and registrations
2. Co-ordinating with radiologists, radiographers, and other healthcare professionals to ensure seamless communication
3. Maintaining accurate patient records and processing referrals and pre-authorisation paperwork
4. Assisting in maintaining the cleanliness and organization of the reception area
5. Managing incoming mail and correspondence related to the radiology department
The Candidate
To succeed in this role, you will need:
* Previous experience in a similar role and database entry
* Strong customer service and interpersonal communication skills
* Organisational skills to manage a high volume of patient flow and appointments
* Empathy and patience when interacting with patients who may be anxious or in pain
* Problem-solving abilities to handle scheduling conflicts or urgent issues effectively
Requirements
You will need:
* Basic understanding of medical terminology, particularly related to radiology
* Strong computer skills