Role Objectives:
* Help define and drive EUC and Modern Workplace architecture standards in a global, hybrid, multi-cloud environment.
* Support SMBC's strategy for secure, scalable, high-performance Modern Workplace solutions.
* Lead direction and lifecycle of Citrix environments across apps and desktops.
* Design and deliver hybrid/cloud desktop solutions using AVD, Windows 365, Citrix, and Nutanix VDI.
* Collaborate across Infrastructure, Security, and App teams to ensure integration, compliance, and smooth operational handover.
* Develop deployment, tuning, capacity, and disaster recovery strategies for EUC platforms.
* Stay current with emerging EUC and Modern Workplace technologies.
* Provide architecture guidance and approvals through the enterprise path-to-production process
Qualifications & Skills
* Strong hands-on expertise across Citrix, FSLogix, Nutanix, AVD, and Windows 365.
* Skilled in Microsoft on-prem/cloud tech: AD, Entra ID, GPO, M365, Intune, Autopilot, and core networking/cloud fundamentals.
* Knowledge of AOVPN, Zscaler, firewalls, MDM/MAM, and Conditional Access.
* Familiar with SCCM, SCOM, LogicMonitor, and Tanium for EUC monitoring/management.
* Excellent analytical, documentation, and decision-making abilities.
* Confident engaging senior leadership on technical trade-offs and best practices.
* Prior experience in EUC/Modern Workplace architecture roles.