Job Title: Premier Support Associate
We are seeking a highly organized and proactive individual to provide exceptional service in our Cork City centre office.
This is a fantastic opportunity for someone who thrives in a fast-paced environment and takes pride in delivering outstanding results. As a Premier Support Associate, you will be responsible for:
* Providing a warm and professional welcome to all visitors, creating an excellent first impression.
* Managing incoming calls, emails, and correspondence with efficiency and attention to detail.
* Maintaining a polished and presentable reception area, reflecting the company's standards.
* Coordinating client meetings and ensuring smooth setups.
* Handling mail, deliveries, and courier services with care.
* Monitoring office supplies and managing procurement as needed.
* Offering general administrative support, including photocopying, scanning, and filing.
Key Responsibilities Continued:
* Accurately processing documents and recording client data and transactions.
* Maintaining and updating CRM systems and client records.
* Assisting with generating reports and tracking key metrics.
* Following up with clients to ensure outstanding service and satisfaction.
Requirements:
* Excellent verbal and written communication skills.
* Proven ability to stay organized, manage multiple priorities, and meet deadlines.
* Exceptional attention to detail and commitment to accuracy.
* Comfortable working independently and as part of a team.
* Previous experience in an administrative, receptionist, or sales support role is desirable.
Personal Attributes:
* Friendly, professional, and confident communicator.
* Strong customer service orientation with a proactive attitude.
* Discreet and trustworthy when handling confidential information.
* Reliable, punctual, and consistently taking initiative.