At Dunelm, previously known as Home Focus at Hickeys we are dedicated to offering customers a great choice in fabric and Home furnishings. Above all we enjoy providing a friendly and professional service that our customers really appreciate. We invite applications for the position of:
Web Sales & Fulfilment Job Description
* Order Processing - Picking, packing & dispatching web orders as supplied by the web ordering system, in a timely manner.
* Administration - Processing daily sales & returns, and manage end of day procedures accurately while ensuring that company till procedures are adhered to. Online payment transfers. Liaising with suppliers for the supply of direct order items.
* Customer Service - Serving customers over the phone or by email & maintaining the highest standards of customer care at all times. Dealing with customer service issues such as queries and complaints.
* Warehouse Assistant Duties-
* Receive stock onto live epos system
* Print and apply price tickets to stock.
* Update bin locations for new stock arrivals.
* Maintain records of all goods received and dispatched.
* Identify and follow up any stock discrepancies and liaising with Accounts.
* Report any damage to the consignments where necessary.
* Report any packaging issues and rectify where possible
* Other ad hoc duties
Key requirements
* 1-2 years' experience in a similar role
* Energetic & enthusiastic
* Attention to detail
* Excellent communication skills
* Experience with gift wrapping, fabric cutting or stock room preferable
* Ability to meet strict deadlines.
Interested candidates should forward their CV to
Closing date is 29th September 2025 at 12 noon.
Job Type: Full-time
Pay: €26,000.00-€28,000.00 per week
Benefits:
* Company pension
* Employee discount
* On-site parking
* Sick pay
Work Location: In person