Butlers Chocolate Café Trainer
Butlers Chocolate Café are looking to recruit and enthusiastic, confident and passionate Trainer to join our Training Team. Butlers Chocolate Café Trainer will be responsible for training and helping new and existing employees further progress their skills and knowledge.
Job Responsibilities
* Observe maintain and deliver Butlers Chocolate Café standards of training relating to the key pillars within the business.
* Create and conduct regular internal Training Sessions and co-ordinate External Training Sessions
* Provide a supportive structure to the Area Management team and all Café Management
* Provide Manual Handling Training to new and existing employees.
* Maintain an up-to-date database of all training records and relevant information
* Support In-Store Training/Workshops
* Observe and assist Café Managers and Area Managers with in-store displays and seasonal merchandising
* Provide regular feedback.
* Admin – record keeping, booking taxis, uniform orders, monthly reports.
* Attend meetings and contribute to decision making as required by Training Manager/Head of Training.
* Develop personal skills and capability through on-going training, as provided by the company or elsewhere subject to company approval.
Key Skills
* Ability to motivate and inspire others.
* An ability to relate to others and identify training requirements.
* Ability to handle the challenges of the business, respond to last minute requests and problem solving ability.
* Effective communicator with excellent interpersonal skills, customer service ethic and presentation skills.
* Confidence, ambition, enthusiasm with a proactive attitude.
Key Requirements
* Prior experience as a trainer or a similar role.
* Previous barista/café experience.
* Proficient in MS Office especially PowerPoint & Excel.
* Good time-management skills and organisational skills.
* Ability to multi-task.
* Strong interpersonal and communication skills.
* Knowledge of various teaching methods and approaches.
Job Types: Full-time, Permanent
Pay: €30,000.00-€33,000.00 per year
Benefits:
* Employee assistance program
* Employee discount
* On-site parking
Application question(s):
* Have you worked as a Barista or in a café environment?
* Do you have previous training experience?
* If successful, when could you start this position?
Work Location: In person