Hayward Hawk is delighted to be working on behalf of a professional services firm in Belfast who are seeking to recruit a credit controller to join their growing team on a permanentpart-timebasis. What You'll Do: Address and resolve invoice-related queries and payment issues from customers promptly. Generate regular reports outlining outstanding balances and progress on debt recovery. Collaborate with sales and customer service teams to resolve any payment-related disputes. Conduct daily bank reconciliations to ensure financial accuracy. Maintain detailed and up-to-date records of all customer interactions related to payments. Review and approve subscription contracts, taking into account credit checks and payment history. Monitor customer accounts to identify overdue payments. Proactively follow up on outstanding debts through phone calls and email communication. Support month-end close processes and assist with financial reporting as needed. What You'll Need: Ideally, you will have experience in an AR or CC role. Excellent communication skills, with the ability to negotiate. Experience in the use of accounting software.