Job Description
Be part of the future!
We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top talent – you bring your skills, and we’ll give you the space and opportunities to grow and succeed. We are committed to making a difference.
What we offer:
* Competitive Starting Pay
* Paid Training
* Global Advancement Opportunities
* Company Vehicle (as applicable)
* Referral Bonuses
* Comprehensive Benefits
* Medical/Dental/Vision insurance
* Health Savings Account (HSA)
* Life Insurance
* 401(k) savings plan with company match
* Short-Term and Long-Term Disability
* Employee Assistance Program
* Wellness Program
* And More!
What you will do
Service Technicians diagnose problems and perform service and repairs on card access, CCTV, burglar alarm systems, electronic fire alarm systems, and other related building system products at customer sites.
How you will do it
* Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices, bulletins, modifications, etc., to repair equipment.
* Service, troubleshoot, and install card access, CCTV, fire alarm, and burglar alarm systems.
* Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programs, schematics, and operational manuals.
* Exhibit effective customer service skills by consistently communicating with staff and customers to ensure satisfaction.
* Complete Service Acknowledgements with proper coding through communication devices such as smartphones and laptops.
* Obtain customer signatures upon completed service calls.
* Be available for on-call emergency service.
* Perform other duties as assigned.
What we look for
Required
* Must obtain the Ohio State Fire License within 6 months of employment.
* 2-year degree or equivalent combination of education and experience.
* 5 years of documented experience with card access and CCTV.
* Knowledge of test equipment, multimeters, digital analyzers, and commissioning devices.
* Experience installing, inspecting, repairing, and programming card access and CCTV systems.
* Ability to read and interpret blueprints, submittals, and operational/product manuals.
* Ability to follow verbal and written instructions.
* Physical ability to carry and move equipment and tools weighing up to 50-70 lbs.
* Ability to work in challenging positions such as climbing ladders, scaffolding, high lifts (up to 40 feet), ducts, crawl spaces, and above ceilings.
* Flexibility to work hours including weekends and overnight travel as needed.
* Demonstrate high customer service standards.
* Maintain truck inventory for timely response to customer needs.
* Adhere to safety guidelines and procedures at all times.
* Strong organizational skills, positive attitude, and quick learner.
* Possess a valid driver’s license with a suitable driving record.
* Pass pre-employment background and drug tests.
* Maintain necessary licenses as per state and local codes.
* Knowledge of applicable NFPA standards.
Hiring Hourly Range: $22.00 - $27.00 (Hourly rate to be determined based on education, experience, skills, and market data). This position includes a competitive benefits package. For details, visit https://www.johnsoncontrols.com/careers.
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