Director, employee benefits consulting

Description
This is an exciting opportunity to join the Advisory Services team within our Health & Benefits business in Ireland. The role is based from our Elm Park office in Dublin on a Hybrid working basis.
The Director, Employee Benefits Consulting is a senior leadership role within Advisory Services, responsible for delivering strategic consulting, broking, and advisory services to a portfolio of large corporate clients.
This role combines deep technical expertise in employee benefits with strong commercial acumen, owning senior client relationships while driving growth, innovation, and high‑quality client outcomes. The successful candidate will collaborate across WTW’s Health, Wealth & Career business to deliver integrated, forward‑looking solutions to complex people and risk challenges.
The Role
Client Consulting & Advisory

Act as lead consultant and trusted advisor to a portfolio of large corporate clients
Design and deliver strategic employee benefits programmes aligned to client business objectives and workforce needs
Provide expert advice across group risk (Life, Disability, Critical Illness), private medical insurance, and ancillary benefits
Prepare and deliver high‑quality client reports, renewal reviews and executive summaries
Develop and maintain trusted senior relationships with key stakeholders
Act as primary escalation point for complex client queries and issues
Interpret claims data, market trends, and financial insights to shape strategic recommendations and optimise client outcomes
Lead renewal meetings, tender processes and insurer negotiations on behalf of clients
Challenge insurer terms and pricing to achieve optimal outcomes for clients while building and maintaining strong insurer relationships to secure competitive and flexible terms
Oversee governance and service delivery standards to ensure excellence across scheme administration and client servicing
Mentor junior consultants and support the development of team capability
Contribute to process improvement and best‑practice initiatives across the practice

Growth, Collaboration & Leadership

Retain and grow existing client relationships through proactive engagement
Influence senior stakeholders across multiple organisational levels
Supporting RfP responses from clients and prospects
Working with our Health & Benefits consultants in a collaborative manner to develop and identify growth opportunities across existing portfolios
Network internally/externally and represent WTW at industry events as appropriate
Strong digital fluency, with the ability to leverage technology and social platforms to enhance business outcomes
Ability to work effectively and proactively connect with internal teams across our Health, Wealth & Career business to develop opportunities

Compliance & Professional Standards

Ensure all advice and client activity meets Central Bank of Ireland regulations and Consumer Protection Code requirements
Adhere to GDPR and data protection standards at all times
Maintain accurate records within CRM systems (e.g., Microsoft Dynamics)
Maintain required professional qualifications and ongoing CPD
Uphold WTW’s quality, risk, and compliance standards

Qualifications
What you’ll bring:
Experience & Qualifications

Qualified Financial Adviser (QFA) and/or APA (mandatory)
Significant experience in a client–facing health, risk, or benefits consulting role within the Irish market
Proven track record managing large and/or multinational corporate clients
Strong technical expertise across group risk and/or private medical insurance
Demonstrated experience leading complex renewals, tenders, and insurer negotiations
Strong understanding of Irish regulatory and compliance frameworks
Experience influencing senior stakeholders and acting as a strategic advisor
Track record of contributing to client growth, retention, and commercial success
Experience mentoring or leading junior team members

Skills & Competencies

Proven experience in managing large Risk and/or Healthcare clients
Strong consultative, analytical and problem‑solving skills
Skilled in managing multiple stakeholders, people, and projects simultaneously, consistently delivering high quality outputs on time and within budget
Commercial responsibility (revenue, portfolio value)
Excellent written and verbal communication and presentation capability
Ability to manage multiple priorities in a fast‑paced environment
Confident, professional and collaborative working style

What we offer
At WTW Ireland, your wellbeing comes first. Depending on your role, you’ll receive 25 days of annual leave with the option to add 5 extra days—giving you plenty of time to rest and recharge. You’ll also benefit from a €1,500 health insurance allowance, life assurance, future–focused pension contributions, hybrid working options, educational support and a dedicated volunteer day. Customise additional flexible benefits with extras like our share scheme, cycle–to–work programme, and enhanced optical cover. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please emailcandidatehelpdesk@wtwco.com
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