Career Vision Recruiters
is seeking an experienced and energetic
Receptionist
to join the team of a 4-star hotel in Co. Limerick. We are looking for an enthusiastic, hardworking, and motivated individual with a positive can-do attitude, a friendly personality, and a genuine enjoyment of working as part of a team. Knowledge of Hotsoft PMS is essential.
Key Responsibilities
* Greet and welcome guests, providing excellent customer service.
* Make reservations and process payments for future bookings.
* Answer guest queries regarding in-house facilities and local tourist information.
* Check in and check out guests in accordance with company standards.
* Provide room keys, escort guests to their rooms, and assist with luggage as required.
* Communicate enquiries to relevant departments promptly and accurately.
* Handle telephone and email reservations efficiently and professionally.
* Ensure billing is carried out in accordance with hotel standards.
* Assist other departments with basic tasks when needed.
* Participate in training and coaching of team members as required.
* Adhere strictly to Health and Safety, fire, and security protocols.
The Ideal Candidate
* Minimum of 1 years experience in a similar role.
* Knowledge of Hotsoft PMS.
* Excellent customer service and communication skills.
* Strong command of written and spoken English.
* Highly motivated, reliable, and punctual.
* Flexible with working hours, including weekends.
* Team player with a positive attitude.
For more details on this exciting position, please contact
Sandra at Career Vision Recruiters
or apply through the link in confidence.
Skills
Hotsoft customer service check-in