Concession Manager
">Job Description:">A successful Concession Manager will be responsible for leading a high-performing team to achieve sales targets and deliver an exceptional customer shopping experience. They will take ownership of the store's performance, ensuring operational excellence and upholding brand standards.">
1. Lead and Develop Team Members: Lead a motivated team to achieve and exceed sales targets, coach and develop team members to improve their skills and knowledge.
2. Manage Store Operations: Manage all business KPIs to maximise profitability and efficiency, oversee store administration, stock security, and cash management.
3. Deliver Exceptional Customer Service: Ensure the highest levels of customer service are consistently delivered, maintaining visual merchandising and store presentation in line with brand guidelines.
4. Drive Team Engagement: Foster a positive work environment, handle all employee matters, including recruitment, training, and performance management.
">
About You:">We are seeking an enthusiastic and confident leader who thrives on responsibility, a strong communicator with excellent interpersonal skills. The ideal candidate will be a resilient, approachable, and adaptable manager with a sense of humour, experience in a managerial or supervisory role within retail.