Your work days are brighter here. We’re obsessed with making hard work pay off for our people, our customers, and the world around us. As a Fortune 500 company and leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most.
About the Team
The Product Manager will be part of our Business Technology Go-To-Market (GTM) Digital Customer Experience (DCX) team, responsible for defining our technical product roadmap, designing digital customer experience, and developing customer-facing properties. The role works with business stakeholders and development teams to drive customer journey and digital engagement projects aimed at providing a cohesive, personalized experience across Workday properties.
About the Role
Collaborate with Workday’s business Product Owners, customers, partners, development teams including architecture, consultants, operations, and product teams to understand desired business outcomes and priorities.
Work closely with product development teams through design, development, testing, release, and maintenance to ensure quality and successful delivery on time.
Define the product vision, strategy and roadmap, including the underlying technical capabilities.
Drive solution design for each release based on user requirements, technical architecture, and business outcomes.
Guide the product teams toward high value OKRs.
Support education and adoption of platform features by internal development teams.
Coordinate and align solution design across multiple scrum teams operating in a sophisticated distributed software environment.
Communicate and evangelize the product area among the Workday community and at Workday events.
Lead technical discussions with key internal and external stakeholders and customers.
Basic Qualifications
12+ years experience in product management, envisioning, defining, and delivering impactful SaaS and/or cloud-based enterprise software products at scale.
Bachelor’s degree in a relevant discipline such as Business, Computer Science, or a related discipline; a Master’s degree preferred or equivalent practical experience.
Other Qualifications
Exceptional ability to exert significant Business Influence across the organization and with external partners, driving strategic alignment and securing buy-in for major product initiatives.
Mastery in leading Cross-Team Collaboration, effectively working with and influencing engineering, design, marketing leadership, and executive stakeholders to define and deliver complex, cross-functional product strategies and initiatives.
Proven ability to be a visionary Customer Advocate, deeply understanding and anticipating customer needs in product strategy and decisions, driving a customer-obsessed culture throughout the organization.
Deep mastery of Customer Empathy, proactively identifying fundamental customer pain points and translating them into transformative product strategies and innovative user experiences.
Exceptional skills in Data Analysis, using advanced techniques to derive critical insights for shaping product strategy, driving prioritization, and establishing key performance indicators for long-term success.
Mastery in Decision Making in complex and strategic product-related matters, balancing user needs, business goals, and technical feasibility with a long-term, holistic perspective and effectively communicating decisions with clear strategic rationale.
Deep and strategic Domain Knowledge of the relevant industry and market, with a comprehensive understanding of trends, competitive landscape, user behavior, emerging technologies, and regulatory landscape.
Proven ability to lead and define Research strategies to inform product vision, identify disruptive opportunities, and gain deep understanding of user behavior at a fundamental level, utilizing innovative research methodologies and tools.
Mastery in Stakeholder Management, effectively communicating with, influencing, and managing expectations of executive leadership and external strategic partners.
Exceptional Strategic Thinking skills, shaping the long-term vision and direction of a product portfolio or business unit and identifying disruptive opportunities.
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in‑person time and remote. We require that you spend at least half (50%) of your time each quarter in the office or in the field with customers, prospects, and partners, depending on the role. This allows you to create a flexible schedule that caters to your business, team, and personal needs while maintaining strong community connections.
We are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills.
#J-18808-Ljbffr