Operations Manager GastroBar Cork City Job Description
We are seeking a highly organized and dynamic Operations Manager to oversee daily operations, ensure exceptional customer experiences, and drive operational efficiency at a busy GastroBar/Restaurant in Cork City.
The successful candidate will play a critical role in maintaining the venue's reputation for quality service, lively atmosphere, and operational excellence.
Responsibilities:
* Operational Oversight: Manage day-to-day operations of the bar and restaurant, including front-of-house and back-of-house activities. Ensure compliance with health, safety, and sanitation regulations, including food safety standards and liquor licensing requirements.
* Staff Management: Recruit, train, mentor, and supervise staff, including bartenders and servers. Create staff schedules to ensure adequate coverage while optimizing labor costs.
* Customer Experience: Ensure high standards of customer service are maintained, addressing customer feedback and resolving issues promptly.
* Financial Management: Monitor and manage budgets, including labor, food, and beverage costs.
* Marketing and Events: Collaborate with the marketing team to promote private dining, special events, promotions, weekly specials, and themed/seasonal events to drive customer traffic.
* Facility Management: Oversee security, maintenance, and cleanliness of the restaurant and bar areas, ensuring a safe and inviting environment.
Qualifications:
* Bachelor's degree in hospitality management, business administration, or a related field (preferred but not required).
* Minimum of 3-5 years of experience in GastroBar/Restaurant management, with at least 2 years in an Operations Manager role.
* Strong knowledge of food and beverage operations, including inventory control and cost management.
Benefits:
* Competitive salary commensurate with experience.
* Performance-based bonuses.
* Benefits package (details to be discussed during the interview process).
What We Offer:
* A fast-paced and dynamic work environment.
* An opportunity to develop your skills and career in a leading hospitality company.
* A competitive salary and benefits package.