The role requires the successful candidate to provide expeditious and courteous service while maintaining a positive outlook. As a counter sales representative you will be selling a vast range of tractor parts to meet customers needs. We are looking for individuals who will share our passion for our products.
Key Responsibilities
* Greet customers and handle customer requests promptly and courteously.
* Maintain merchandise displays in the counter sales area and maintain a clean, neat work area.
* Report any customer complaints to the Sales Manager
* Understand and use the computer system to access information, enter orders, credits, back orders etc., to accurately and efficiently move through the sales transaction.
* Participate in product and procedural training as requested by the Sales Manager
* Balance and be accountable for the daily takings.
* Participate in cross training in other department functions to allow for the opportunity to upskill and provide coverage to other areas.
* Perform all duties in a consistently safe manner and adhere to all company safety policies.
* Perform other duties as assigned.
Experience And Skills Required
* Previous experience in a retail or customer service environment is desirable but not required, as training will be provided.
* Attention to detail, positive attitude, team player with excellent communication skills via email, phone, 1:1 conversation.
* Knowledge and experience of using CRM systems, Excel, Word and Outlook
* Excellent multi-tasking skills/ A flexible approach to work.
* Strong customer service and communication skills
* Strong organisational and time management skills
* Strong collaboration and team working skills.
* A flexible approach to work. (Knowledge of tractor parts is an advantage)
Skills
Sales Person Customer Skills Retail
Benefits
Commission, Parking EAP Pension