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We are currently recruiting for Full-Time Accommodation Assistants to join our growing team here at Kilkea Castle.
Kilkea Castle Hotel is a 140 bedroom resort set on 180 acres of landscape, gardens and ancient woodland. This family-owned and managed estate offers a tranquil spa, a challenging 18-hole championship golf course and a world-class culinary experience.We are Great Place To Work 2024 certified and Georgina Campbells Four Star Hotel of the Year 2024.
Our team members are the heart of our hotel and the core of our success, and we believe that by creating a positive and supportive environment, we can deliver outstanding service to our guests.
Our mission is to provide exceptional guest experiences through excellent service, integrity while ensuring that every guest feels valued, safe, and at home.
Job Title
Accommodation Assistant
Reporting To
Accommodation Manager
Job Description
The successful candidate will assume responsibility for the day to day cleanliness of our rooms and lodges as well as public areas. Working closely with colleagues to ensure the highest standard of product quality and service is achieved and presented to our guests.
Key Responsibilities
* Cleaning and sanitize guest rooms, including making beds, dusting, vacuuming and wiping down surfaces.
* Change bed linens, replace towels and ensure rooms are stocked with necessary amenities
* Clean all areas required by the housekeeping supervision team
* To be pleasant and courteous to guests and colleagues at all times
* To report any unoccupied rooms and any maintenance issues or damages in guest rooms
* Adhere by strict health and safety regulations at all times
* Follow a designated cleaning schedule and work efficiently to meet expected cleanliness standards and guest check-in times
* Work with other housekeeping team members to complete daily tasks and ensure rooms and areas are cleaned to the highest standard and in a timely manner
* To report any guest complaints or comments
* To carry out any other duties as required
Skills/Requirements
* Previous experience in a similar role preferred but not essential
* Valid work permit for a minimum of 12 months is required.
* Attention to detail and good time management skills
* Work well as part of a team
* Flexibility in regard to working various shifts
* Familiarity with health, safety, and hygiene standards
Benefits
* Discounts across entire resort
* Competitive hourly rate
* Meals while on duty
* Employee recognition
* Bike to Work scheme
* Employee Assistance Programme
* Continuous training and development
* Uniform provided
Kilkea Castle is an equal opportunities employer
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
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