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Logistics account manager

Dublin
Airport Staff
Account manager
€80,000 - €100,000 a year
Posted: 23h ago
Offer description

Overview

Logistics Account Manager

We\'re seeking a driven Account Manager to lead growth, shape strategy, and inspire performance for our client, a leading global logistics company across their Irish operations. This is a high-impact role where you\'ll manage top accounts and build long-term client partnerships.

As part of the leadership team, you\'ll combine commercial responsibility with a consultative, people-focused approach. You\'ll present innovative solutions, support business-critical decisions, and develop your team to deliver success across all areas.


Responsibilities

* Act as lead or support on implementation projects for supply chain solutions, ensuring a seamless transition from contract award to business-as-usual operations.
* Work closely with internal teams and clients to document and finalise Standard Operating Procedures (SOPs), ensuring all parties are aligned before go-live, including billing processes and requirements.
* Agree clear Key Performance Indicators (KPIs) with customers, establishing measurement and evaluation processes to track performance once operational.
* Act as liaison between commercial leads, cost owners, and customers to ensure pricing and terms are fully reviewed and agreed before operations begin.
* Collaborate and build strong relationships with customers to understand their evolving needs and challenges, positioning value-added services that strengthen engagement and expand opportunities.
* Use data-driven insights and industry expertise to propose tailored, sustainable solutions aligned with customers\' long-term goals, fostering stronger partnerships and improving profitability.
* Drive strategic initiatives to increase market share and identify new opportunities within existing client accounts.
* Where required, coordinate with product teams to ensure space and rates are secured in line with commercial agreements.
* Travel as needed to customer sites and branch offices to establish and maintain systems and processes.


Qualifications / Skills

* Experience in supply chain, logistics, or customer solutions, ideally in a consultative role.
* Strong communication and problem-solving skills, with the ability to build trusted relationships.
* A data-driven mindset, able to translate insights into actionable solutions.
* A collaborative approach, with a genuine focus on customer success.


What\'s on offer / Benefits

* Bonus
* 25 days Annual leave
* Contributory Pension Scheme
* Private Health Care Cover with VHI
* Cycle to work scheme
* Employee Assistance Programme
* Referral Scheme
* Enhanced Maternity/Paternity
* Free Parking
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