HVAC Aftercare Manager Cork We are recruiting for a leading Building Services and HVAC contractor in Cork seeking an experienced Aftercare Manager.
This is a senior-level position responsible for leading the service, maintenance, and small works division.
You will ensure that high-value mechanical systems installed for pharmaceutical, commercial, and industrial clients are maintained to the highest standards.
The role focuses on transition management from project handover to long-term maintenance, ensuring client satisfaction and the profitability of the service department.
Core Responsibilities Service Delivery Management: Oversee the delivery of preventative maintenance (PPM) and reactive service calls for HVAC systems, including AHUs, VRF, chillers, and boilers.
Team Leadership: Manage a team of field service technicians, including scheduling, performance reviews, and technical mentorship.
Contract Management: Lead the negotiation and renewal of Service Level Agreements (SLAs) and maintenance contracts with key clients across the Munster region.
Project Handover: Coordinate with the project installation teams to ensure a seamless transition of new builds into the aftercare and maintenance phase.
Commercial Oversight: Manage the P&L for the aftercare department, including budgeting, forecasting, and the procurement of spare parts/sub-contractor services.
Client Relations: Act as the primary point of contact for client escalations, providing technical solutions and ensuring long-term retention.
Candidate Profile Experience: Minimum of 58 years in the HVAC industry, with at least 3 years in a supervisory or management role within a service/aftercare environment.
Technical Background: Trade qualification (Refrigeration/Electrical) or a Degree in Mechanical/Building Services Engineering.
Knowledge: Deep understanding of HVAC systems, BMS interfaces, and statutory compliance (e.g., F-Gas regulations).
Skills: Strong commercial acumen with experience in contract negotiation and service-level reporting.
Attributes: A customer-centric leader with excellent problem-solving skills and a full, clean driving licence.
Compensation Salary Range: €65,000 €80,000 per annum (Negotiable based on experience and portfolio).
Benefits: Company vehicle/allowance, performance-related bonus, contributory pension, and health insurance.
Location: Cork (Office-based with site travel).
To Apply: Please submit your CV highlighting your experience in service management and HVAC technical leadership.