Excel Recruitment is seeking a dedicated and experienced Retail Operative to serve a customer-focused Trade Home DIY and Garden Centre based in Galway.
This is temp contract, with a view to permanency.
Job Details:
Shift Pattern: Mon – Fri
Shift Hours: 7:30/ 8:30am – 16:30/ 17:30pm
Pay Rate: €15 per hour
Role Overview:
As a Retail Operative, you will be a key member of our in-store team, supporting customers with purchases, maintaining well-stocked and organised shelves, and contributing to the day-to-day running of the store. The ideal candidate will have a hands-on attitude, good product knowledge (or willingness to learn), and a passion for helping customers find the right tools and materials for their projects.
Key Responsibilities:
1. Provide excellent customer service by assisting with queries, locating products, and offering basic DIY or gardening advice.
2. Operate tills, handle payments, and process customer transactions accurately and efficiently.
3. Replenish stock, ensure shelves are tidy and full, and rotate products as necessary.
4. Assist with unloading deliveries and ensure all stock is correctly stored or displayed.
5. Keep all areas of the store, including outdoor and garden sections, clean, tidy, and safe.
6. Support trade account customers with bulk orders and material pick-ups.
7. Adhere to all health & safety, security, and store procedures. Do regular stock takes and inventory control.
Requirements:
Essential:
8. Previous experience in a retail, trade counter, warehouse, or garden centre environment.
9. Strong customer service and communication skills.
10. Comfortable with physical tasks including lifting, carrying, and manual handling.
11. A proactive and practical approach to problem-solving.
12. Ability to work both independently and as part of a team.
13. Reliable, punctual, and trustworthy.
Desirable:
14. Knowledge of DIY, home improvement, or gardening products.
15. Forklift licence or warehouse equipment experience (training can be provided).
16. Interest or background in trade, landscaping, or building materials.
Benefits:
17. Ongoing product training and support
18. On-site parking
19. Opportunities for progression within a growing business
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