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Customer service specialist

Dublin
DB Schenker Arkas Nakliyat ve Ticaret
Customer service specialist
€60,000 - €80,000 a year
Posted: 31 July
Offer description

Join Us as a Customer Service Specialist!

Are you passionate about delivering outstanding customer service and looking to develop your career in logistics? We’re looking for a dedicated Customer Service Specialist to join our team in Ballycoolin, Ireland and help us provide exceptional service to our internal and external customers.

Location: Ballycoolin, Ireland

Working Hours: Monday to Friday, 15:00 to 23:00

What Will You Be Doing?

As a Customer Service Specialist, you’ll play a key role in supporting the day-to-day operations of our bonded warehouse and transport services by:

* Coordinating outbound shipments with customers, transport providers, and customs.
* Handling customer queries and providing timely, professional support.
* Maintaining accurate shipment records, reports, and database entries.
* Supporting operational teams with customer-focused solutions.
* Participating in internal meetings and contributing to service improvement initiatives.
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