Hotel Operations Manager, 4-Star Property
Location:
North Co. Dublin
Type:
Full-Time | 5 days over 7 | 45 hours per week
About the Role
An exciting opportunity has become available for a skilled and experienced
Hotel Operations Manager
to join the senior leadership team at a busy and well-regarded 4-star hotel in North County Dublin. The property forms part of a wider Irish-owned hospitality and retail group, known for its long-standing presence in the Irish market and commitment to service excellence.
If you're an enthusiastic leader with a passion for hotel operations and a track record of achieving results, this could be your next great move.
Key Responsibilities
* Oversee the full day-to-day operations of a 66-bedroom 4-star hotel
* Lead a team of 45+ staff across all departments, ensuring smooth shift operations
* Work alongside the Operations Director in setting budgets, targets, and hotel strategy
* Collaborate with department heads to ensure alignment with company standards and objectives
* Maintain high levels of guest satisfaction by ensuring consistent service delivery
* Drive internal sales initiatives in collaboration with the hotel and group sales teams
* Ensure all Health & Safety protocols and property standards are maintained
* Facilitate regular team meetings, including sales, HOD, food & beverage, and daily planning sessions
* Manage and monitor the hotel's HACCP plan with relevant departments
* Lead training and development initiatives to continuously improve team performance
What You'll Need
* 2+ years' experience in a similar Hotel Operations Manager or Senior Ops role (3*/4* property)
* Strong working knowledge of all hotel departments, especially food & beverage and events
* Experience in leading, training, and developing staff and management teams
* A proven track record in delivering results and meeting commercial targets
* Understanding and experience with HACCP systems and hotel compliance
* Familiarity with front office systems and general hotel technology
* Solid grasp of hotel financials, forecasting, and reporting
* Excellent leadership, communication, and organisational skills
* Ability to work both independently and as part of a wider team
* Fluent English – both written and spoken
What's on Offer
* Free parking
* Complimentary staff meals while on duty
* Company pension scheme
* Access to group health insurance (discounted rates)
* Ongoing training and development opportunities
* Staff reward & recognition initiatives
* Employee Assistance Programme (EAP & Wellness Support)