Thornshaw Scientific in partnership with B Braun, a global healthcare company, have an exciting new opportunity for a Technical Service Engineer to join the team. Braun is one of the world's leading health care suppliers and is in the Top 20 ranking of Medical Devices Companies. As a Technical Service Engineer will join a team of experienced engineers providing technical support to Automated Infusion Systems (AIS). This is a unique opportunity to work within a dynamic, collaborative, and professional engineering team with exposure to cooperate on projects with our international colleagues. In this role your core responsibilities will include:
* Service and repairs and maintenance of Infusion devices and accessories
* To engage in technical repair, both preventative and corrective, of Infusion devices, accessories and software at customer sites or other locations
* To lead or assist with on-site Installation and Commissioning requirements for infusion equipment
* Lead and assist in Field and Workshop projects for Updates and Upgrades of Infusion Devices and related software applications
* To undertake technical and user support training (both locally and in Germany) for B Braun products and any other relevant equipment
* To respond promptly and accurately to customer queries and provide support as required
* To develop and maintain a level of technical competency to work independently and confidently
Willingness to learn and embrace emerging technologies in the dynamic environment of modern medical devices is essential. Commercial awareness and market orientation are also important skills required for this role. The ability to travel throughout Ireland and beyond may be required. The successful candidate will be part of a team in the achievement of team/organisational objectives for both Technical Service and Sales teams.
Required Skills and Qualifications
The ideal candidate will be qualified in electronic / electrical / mechanical / biomedical engineering or similar technical discipline. Strong I.T. and communication skills are essential. Previous experience in infusion device technical services (maintenance & repair) and I.T. hardware is desirable. Comfortable working in a clinical setting and interacting with health professionals (e.g. nurses, doctors, biomed engineers) is required. Familiarity with relevant E.U. Directives for medical devices, e.g. MDR, EN 60601, I.S.O. quality standards is necessary.
Benefits
The successful candidate will have the opportunity to work in a dynamic, collaborative, and professional engineering team. They will be exposed to projects with international colleagues and will have the chance to develop their technical competency to work independently and confidently. Willingness to learn and embrace emerging technologies in the dynamic environment of modern medical devices is essential.
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