Location: Sandyford (Leopardstown) 2 days WFH after probation Position: Corp Account Manager (Motor Industry)Salary: Base35,000 to 50,000 (DOE) + end of year bonus and incentive after probation Our client is looking for an enthusiastic and proactive professional to join their team, providing exceptional customer service and expert fleet management support to a wide range of clients.
In this dynamic role, you'll be the first point of contact for clients and drivers, offering hands-on assistance and tailored solutions.
Working closely with your colleagues and the SME Manager, you'll play a key role in helping the team achieve its goals.
What will I be doing every day?Build strong customer trust and confidence through exceptional service and proactive communication Improve customer satisfaction, retention, and renewal rates by delivering consistent, high-quality support Identify growth and profit opportunities, including upselling ancillary products to existing clients Provide expert consultation and advice to customers and drivers, ensuring accurate and timely quotations Manage client orders, enquiries, and administrative tasks efficiently, maintaining attention to detail Collaborate closely with internal teams to resolve queries and support smooth operations Handle fluctuating workloads effectively, meeting deadlines and maintaining professionalism under pressure Contribute to continuous improvement by identifying and implementing process enhancements that add value to the business Sounds great, what kind of person are they looking for?Exceptional attention to detail and a commitment to delivering high-quality work A creative, solutions-focused mindset with the ability to identify and implement improvements Strong computer skills with excellent knowledge of Microsoft Office applications The ability to take ownership of tasks, see them through to completion, and meet deadlines Confidence in thinking clearly, acting decisively, and making sound judgments under pressure Excellent organisational skills, with the ability to prioritise daily tasks while supporting team objectives A proactive approach to following up on client deliverables and ensuring all requests are completed on time A collaborative team spirit, working effectively within the department and across the wider business to achieve shared goals A customer-focused attitude with the ability to build strong, professional relationships at all levels A professional and approachable manner, consistently demonstrating high standards, reliability, and a drive for continuous improvement