Overview
Hospitality & Events Recruitment Consultant @ Storm Recruitment
4-Star Hotel – Wicklow
Job Type: Permanent, Full-Time
Salary: Dependent on experience
We are recruiting on behalf of our client, a 4-star hotel in Wicklow, for an experienced Conference & Banqueting Manager. The successful candidate will have a passion for delivering exceptional guest experiences and a strong background in weddings and events management.
Key Requirements
* Experience managing weddings, conferences, and events, with excellent customer service and communication skills.
* Experience training F&B staff in service standards, etiquette, and guest interaction.
* Competent in administration, report writing, emails, and training plan preparation.
* Strong leadership skills with the ability to motivate and manage a high-performing team.
* Highly organised, detail-oriented, and committed to exceeding guest expectations.
* Professional presentation and excellent oral and written communication skills.
Key Responsibilities
* Oversee all functions, manage setup and breakdown of function rooms, and provide feedback to senior management.
* Communicate updates or changes to the events team before client confirmation and represent the venue in the absence of the Events Manager.
* Assist Sales, Events, and Wedding Teams in delivering seamless banqueting services, staying up to date with menus, pricing, and promotions to optimise room utilisation.
* Support promotional events for guests and staff, maintain knowledge of new products, and ensure standards in presentation and service are met.
* Deliver banqueting services to the highest standards, responding promptly to guest requests, liaising with other departments, and monitoring competitor activity to suggest improvements.
* Maintain accurate logs and checklists, promote teamwork and consistency, organise event storage areas, and train and develop the team to ensure service excellence.
Benefits
* Opportunities for career progression
* Onsite and offsite training and development programmes
* Meals provided during shifts, company events, and staff discounts
* Free parking
* Employee monthly and annual awards
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Customer Service and Management
Industries
* Hospitality, Hotels and Motels, and Restaurants
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