Key responsibilities Serving customers, dealing with any queries Assisting in stock replenishment on the shop floor Assisting with deliveries in and out of the store Dealing with any telephone queries effectively and communicating with customers and colleagues Other sales related duties Ordering goods Person Specification Excellent customer service Good communication skills Ability to work effectively as part of a busy team Able to work on own initiative Ability to work under pressure Good command of the English language (written and spoken) Excellent telephone manner Previous experience in a similar industry/sector is desirable