Director of Rooms Division
The Director of Rooms Division will oversee the Front Office, Accommodation, and Maintenance departments, ensuring seamless guest experiences and maintaining high standards of service and presentation.
* Lead daily operations across all Rooms Division areas
* Motivate and manage teams in Front Office, Housekeeping, and Maintenance
* Drive guest satisfaction through exceptional service delivery and attention to detail
* Oversee performance metrics, forecasts, and departmental productivity
* Evaluate safety, security, and brand standards compliance
* Collaborate with other departments for a consistent guest journey
Requirements:
* Degree in Hospitality Management or similar field
* 7+ years experience in luxury hotel operations, including senior leadership roles
* Strong background managing Rooms Division functions
* Excellent people leadership, financial, and organizational skills
* Experience with Property Management Systems (PMS) and guest service systems
Benefits of this Role:
* Promote a positive and respectful work environment
* Build strong relationships with colleagues and guests
* Contribute to the development of a dynamic team culture
What We Offer:
* Competitive salary and benefits package
* Ongoing training and professional development opportunities
* A dynamic and supportive work environment