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Customer service representative

Nenagh
Cpl Solutions
Customer service representative
Posted: 19 October
Offer description

Join Bank of Ireland through CPL – Build Your Future in Banking
Welcome Advisor – Kilrush (County Clare)
Location:
Kilrush, Co.
Clare
Contract:
12-Month
Fixed Term
(with strong potential for
extension
)
Partner:
Bank of Ireland (via CPL)
Salary:
€29,000 per year
Working Hours:
Monday - Friday, Onsite
We're looking for an
ambitious and motivated
individual who wants to
kick-start or advance their career
in banking.
As a
Welcome Advisor
, you'll be the
first point of contact
for customers, ensuring every interaction is friendly, professional, and efficient.
You'll work as part of a
dynamic, supportive team
while engaging with both
personal and business customers
.
Key Responsibilities
Deliver
exceptional customer service
(including cashier duties where required)
Guide customers through
self-service banking
options such as Banking 365
Manage customer flow and ensure a
smooth branch experience
Update and maintain
customer information
on internal systems
Handle basic
queries and issues
confidently and escalate when necessary
Share
customer insights
to help improve service delivery
Embrace
change, innovation, and learning
as part of your daily role
What Will Make You Stand Out
A track record of
excellent customer service
Strong communication and teamwork
skills
Self-motivation
with a drive to achieve goals
A
curiosity for technology
and openness to learning new systems
A genuine interest in
growing your career
with Bank of Ireland
Interest in further study and professional development (APA or similar qualifications)
If you're ready to
start a rewarding career journey
with Bank of Ireland and CPL,
apply today
and take the first step toward building your future in banking

Apply
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