Constant learning and evolution is a way of life at Evolvers. We are always looking for passionate individuals that are ready to evolve in tandem with our team, defining and re-defining each facet of their career life at Evolvers. Our professionals are rewarded for their contributions to our clients, our culture and the overall quest for excellence. We view each of our professionals as a catalyst for growth, for Evolvers, our clients, and for the industry. If you would like to pursue a fulfilling career at Evolvers, do get in touch with us at resumes @ evolversgroup.com
Client is seeking a Mainframe Operator to function as a Level 1 Incident Manager for critical incidents/events relating to various IT technologies.
Responsibilities
* The candidate will be responsible for quickly creating, escalating, triaging, and tracking customer technology-related incidents. May assist with the review/validation of mainframe job control language.
* Perform deliveries as assigned and must be able to lift 50 pounds.
Qualifications
* 4+ years of experience as an Incident Manager
* 5+ years of experience with Microsoft Teams
* Excellent communication skills (necessary to collaborate with IT staff, customers, and vendors).
* Experience utilizing graphical monitoring systems tracking availability and status of infrastructure connectivity, assets, and services.
* Experience in monitoring mainframe control consoles, periodically checking system performance.
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