Welcome Banking Advisor Role
Are you looking to start a career in retail banking? This is an ideal role for an individual who would like to take the first step towards building a successful career in this field. As a Welcome Banking Advisor, you will be responsible for ensuring that every customer's experience in the branch is as streamlined and efficient as possible.
The role will be centered on getting customers engaged with using self-service machines in the branch, helping them understand and use these machines, as well as dealing with any queries or issues that may arise. Your duties will include:
* Greeting all customers who enter the branch
* Processing payments and withdrawals, working within the cash desk, lodgements and general day-to-day banking errands
* Helping customers to set up and maintain accounts
* Dealing with calls, emails, and face-to-face enquiries
* Promoting financial products and services to customers
* Guiding customers to the correct colleague in regard to their financial queries
* Helping customers with the use of IT systems to update account details
* General administration tasks
You will need to have excellent customer service skills with previous experience within a busy customer-facing environment. You will be a strong team player who understands the importance of working effectively with others. An interest in the banking industry is essential.
This is an excellent opportunity to develop your skills and knowledge in a dynamic and inclusive company. You will receive a competitive hourly rate and annual holiday accrual. If you are passionate about delivering exceptional customer service and want to build a successful career in retail banking, we encourage you to apply for this role.