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Operations lead – service delivery lines

Limerick
Em3 Llc
Service
Posted: 18 April
Offer description

Employment Type:
Full-time | Permanent |
Industry:
Energy Management Solutions for Industrial Manufacturing
Reporting to:
Director, Ireland
About EM3
EM3 is a market-leading energy consultancy company, delivering end-to-end energy management and engineering solutions to large-scale industrial clients.
Through innovation, technical expertise, and a strong commitment to sustainability, EM3 helps customers significantly reduce energy use, lower carbon emissions and improve operational efficiency.
Headquarters based in Limerick, Ireland with additional offices in Madrid, Spain and Chicago, USA.
With a team of over 75 professionals, we specialise in identifying, implementing, monitoring and verifying energy-saving initiatives for industrial clients globally.
Our work spans across energy auditing, ISO ***** systems, energy monitoring and analytics and turnkey decarbonisation project delivery.
EM3 partners with clients in sectors such as manufacturing, food and beverage, pharma, Medical Devices and data centres.
As part of SHV Energy, a global organisation operating across 25 countries, EM3 is committed to advancing energy efficiency and sustainability in the industrial manufacturing sector.
Position Overview
The Operations Lead reporting to the Director, Ireland is a strategic leadership role responsible for overseeing and optimising all operational aspects of EM3's energy management solutions.
This role requires a dynamic and results-oriented professional with deep expertise in Project & Operations management and team leadership within consultancy / industrial manufacturing environments.
The successful candidate will drive operational efficiency, enhance service delivery and ensure seamless execution of energy management projects.
Key Responsibilities
Develop and implement operational strategies that align with EM3's business goals and industry best practices.
Oversee the end-to-end execution of energy management solutions for industrial manufacturing clients, ensuring efficiency, quality, and impact.
Establish and monitor key performance indicators (KPIs) to track operational effectiveness, identify bottlenecks and drive continuous improvement.
Energy Management, Consultancy, Project Management & Technical Services
Lead the development and execution of operational initiatives to enhance energy efficiency in manufacturing facilities.
Work closely with engineering and data analytics teams to refine energy optimisation strategies.
Ensure compliance with regulatory requirements and industry standards for energy management and sustainability.
Lead, mentor, and develop a high-performing operations team, fostering a culture of accountability, collaboration, and innovation.
Provide strategic direction and professional development opportunities to empower team members.
Promote diversity, equity, and inclusion within the organisation.
Client & Stakeholder Management
Serve as the key operational liaison between EM3 and its industrial manufacturing clients, ensuring seamless service delivery and high customer satisfaction.
Build and maintain strong relationships with key stakeholders, including suppliers, regulators, and industry partners.
Oversee contract management, vendor negotiations, and procurement strategies to optimize operational costs and service quality.
Develop and manage operational budgets, ensuring cost-effectiveness while maintaining high service standards.
Optimize resource allocation to support business growth and long-term sustainability.
Collaborate with finance teams to ensure accurate forecasting and financial planning.
Technology & Innovation
Leverage advanced technologies, including IoT, AI-driven analytics and automation, to enhance energy management processes.
Stay informed about emerging trends in energy efficiency, industrial sustainability, and smart manufacturing.
Drive digital transformation initiatives to improve operational performance and scalability.
Qualifications & Experience
Proven experience in an operations leadership role within engineering consultancy, industrial manufacturing, energy management, or a related field.
Strong background in process optimisation, strategic planning, and operational execution.
Expertise in energy management solutions, sustainability practices, and industrial efficiency would be an advantage.
Excellent analytical, problem-solving and decision-making skills.
Demonstrate the ability to managing cross-functional teams and fostering a culture of continuous improvement.
Financial acumen with a track record of managing budgets and optimising costs.
Strong communication and stakeholder management skills, with the ability to engage effectively at all levels.
Strategic Planning and Execution
: Ability to develop and implement operational strategies that align with EM3's business objectives and growth plans.
Leadership and Team Management
: Proven experience in leading and developing teams, fostering a culture of continuous improvement and professional development.
Financial Acumen
: Strong understanding of financial management, including budgeting, forecasting, and financial analysis, to support the company's financial health and operational efficiency.
Project Management
: Expertise in managing multiple projects across various departments, ensuring timely delivery and adherence to quality standards.
Analytical and Problem-Solving Skills
: Ability to analyse complex data, identify trends and develop effective solutions to operational challenges.
Communication and Interpersonal Skills
: Excellent verbal and written communication abilities, with the capacity to present information clearly and effectively to various stakeholders.
Industry Knowledge
: Familiarity with the energy management sector, particularly in industrial settings, to effectively oversee operations and drive efficiency.
Adaptability and Flexibility
: Capacity to adjust to changing environments and lead the organisation through transitions effectively.
Customer Focus
: Commitment to understanding and meeting the needs of clients, ensuring high levels of customer satisfaction.
Risk Management
: Proficiency in identifying potential risks within operations and implementing strategies to mitigate them.
Why Join EM3
Opportunity to influence the growth of EM3's expanding global operations.
Work with a highly skilled international engineering team.
Competitive compensation with benefits.
Exposure to cutting-edge energy and engineering technologies.
Meaningful work supporting sustainability and operational excellence initiatives.
Competitive Salary and Benefits
Company Bonus Structure & Sales Bonus Scheme
Paid Time Off
Company Contribution Retirement Plan
Life Assurance
Income Protection Scheme
Flexible work schedule with work-from-home opportunities.
A focus on learning and development for all employees.
Opportunities to travel
Professional Body Membership
Employee Referral Programme
Sports and Social events and much more!
EM3 is an equal opportunity employer.
We are committed to creating a diverse and inclusive environment where everyone can thrive.
We encourage applications from all qualified individuals, regardless of gender, age, race, religion, sexual orientation or disability.
Apply Now
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Cover Note
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file size: 10 MB, Max.
files: 2.
EM3 respects your privacy and will only use your personal information for recruitment purposes.
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