What is the opportunity ? This role will present an excellent opportunity for the successful candidate to learn within a growing and dynamic department which is passionate about building relationships and providing award winning customer service. The role also presents a phenomenal opportunity to develop a detailed knowledge of the life and pensions industry in Ireland. In this role you will Lead a broad range of tasks relating to the general administration and business support obligations for our Group AVC Payroll portfolio of schemes. From time to time be required to support ad hoc tasks to support specific initiatives or projects. Deliver brilliant customer service in all transactions, including fostering and maintaining strong working relationships with our clients. Work in a fast environment across a number of different tasks and work collaboratively with colleagues. Participate in individual and team development activities. What will make you stand out? Experience with any of the following will help you to stand out but is not necessary in order to apply for this role; Excellent written and verbal communication skills Strong attention to detail and focus on quality, with ability to check other people's work and take on problems Strong customer focus with an understanding of customer needs Great teammate with the ability to monitor own work for accuracy and quality Effective interpersonal skills and relationship management skills Ability to multi-task and assess priorities Strong PC skills to include excel Flexible approach towards change, solutions orientated Essential Qualifications Third Level or Pensions related qualification is desirable. More about the team The New Ireland Assurance Corporate Pensions Department is responsible for the administration of Corporate Defined Contribution Pension and Group Risk Schemes Our focus is on delivering a brilliant class service to our advisors/clients to ensure, firstly that we retain their existing business in a highly driven market and secondly, that the provision of high levels of service on existing portfolios is of assistance to our sales colleagues in securing additional Corporate new business! This is a hybrid role and can be done anywhere in the Republic of Ireland with the primary office location as Dublin. Travel will be required for in person collaboration exact frequency to be agreed with manager. Why work with us? The Bank of Ireland company culture prioritises work-life balance with a commitment to hybrid working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy along with working parent and carer supports. Your health and wellbeing is important to us; we offer a substantial health insurance contribution, employee assistance program, WebDoctor and financial wellbeing coaches. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career! Key Competencies Customer Focused - Self Accountable - Self One Group, one team - Self Manage Risk - Self Agile - Self Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role. We`re on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below. Benefits: Work From Home